Client Liaison Officer - Residential Builder

The Opportunity

This role is ideal for someone who understands the building approvals and certification process and enjoys working closely with clients, consultants and internal project teams.
You will act as the key point of contact throughout the approvals and construction process, ensuring permits, inspections and certificates are obtained and managed efficiently from project commencement through to final completion. The successful candidate will come from either a residential building company or a building certification consultancy and have a strong understanding of the end-to-end approvals process.

Key Responsibilities

• Manage building approvals, permits and certification requirements from start to finish.
• Coordinate building applications, inspections and compliance documentation.
• Liaise with clients, certifiers, consultants, councils and internal stakeholders.
• Monitor project milestones and approval timeframes.
• Track outstanding certificates, permits and compliance requirements.
• Maintain accurate project records and documentation.
• Provide regular updates to clients throughout the project lifecycle.
• Assist with resolving approval and compliance-related issues.
• Ensure projects progress efficiently through all stages of the approval process.

Essential Requirements

• Previous experience working for a residential builder or building certification consultancy.
• Strong understanding of building permits, approvals and certification processes.
• Experience managing projects through to final certification and completion.
• Excellent customer service and communication skills.
• Strong organisational and administrative abilities.
• Ability to manage multiple projects simultaneously.
• High attention to detail and problem-solving capability.
• Proficient with Microsoft Office and project management systems.

Highly Regarded

• Experience liaising with councils, certifiers and consultants.
• Knowledge of Queensland building approval processes.
• Experience within residential construction or development.

What's on Offer

• Join a growing and well-respected business.
• Stable long-term opportunity.
• Supportive and collaborative team environment.
• Diverse role with strong stakeholder interaction.
• Career progression opportunities as the business continues to grow.
• Convenient Ormeau location.

Apply Now If you have experience managing building approvals, permits and certification processes and are looking to join a growing South East Queensland business, we'd love to hear from you.

About the Company

Our client is a well-established and growing residential development and construction business delivering high-quality projects across South East Queensland. With a strong reputation for professionalism, customer service and project delivery, they work closely with homeowners, consultants, certifiers and local authorities to ensure projects progress efficiently from approval through to completion.
Due to continued growth, they are seeking an experienced Client Liaison Officer to join their team in Ormeau.