Sales Engineer Mechanical Engineer

Cascade (Australia) Pty Ltd is part of the global Cascade Corporation with our head office in Portland, Oregon, USA.  In Australia, we have a significant operation which manufactures and supplies a broad range of forks, forklift attachments and accessories for the Materials Handling Market. 

Currently, we have an opportunity for a Sales Engineer / Mechanical Engineer. This position will report to the Customer Service Manager and is part of our Internal Sales team at our Darra office. 

The successful applicant will take responsibility for:

• Performing engineering design and calculations for Cascade products for customers

• Updating and managing design tools, design data, CAD Models, Drawings and Design Risk Assessments

• Documenting engineering calculations of design strength

• Ensuring that engineering and production projects are completed in accordance with Australian and International standards as well as production requirements

• Assist with preparation and collation of reports and other project documentation, including test reports and manuals

• Ensuring complete customer service excellence

• Liaising with the engineering group to ensure technical customer requests and quotations are actioned in a timely and accurate manner

• Actioning direct and indirect customer emails, requests for quotes, and parts enquiries

• Taking and responding to incoming customer calls

• Order entry and order management through to customer delivery

• Liaising with the internal production team to ensure all customer expectations are achieved on special manufactured products.

To be successful in this role we require you to have:

• Experience in 3d Solid Modelling and PDM Building or equivalent

• Mechanical Engineering degree 

• Knowledge of manufacturing processes such as welding, machining, and assembly                                          

• Multiple skills across customer service and technical sales

• Ability to understand engineering parts manuals, drawings and concepts

• ERP (ideally Oracle/JDE) and CRM (Ideally Goldmine) Systems exposure advantageous

• Precise data entry skills

• Excellent verbal and written communication

• Ability to improve business processes.

In return we offer:

• Competitive remuneration package

• Monthly Bonus

• On the job training where appropriate

• Career development opportunities within and across business functions 

• Flexible working hours 

• Employee Assistance program

• Excellent workplace values and culture 

• Over 80 years of operating globally.  

Sound like you? 

To apply please click the APPLY button and attach a cover letter and resume.