Central Coast Motor Group | Gosford

If you’ve built your career in hospitality, hotels, airlines, retail or customer service, and you love delivering exceptional guest experiences, this could be the career move you’ve been looking for.

Central Coast Motor Group is one of the largest and most respected automotive dealership groups on the NSW Central Coast. We’re seeking a people-focused Service Advisor to join our growing team, representing premium brands including Mazda, Volkswagen, Mercedes-Benz, Subaru, Isuzu UTE and Chery.

This role is perfect for someone who thrives in a fast-paced customer environment and wants to transition their service and communication skills into a stable, long-term automotive career. Automotive experience is not essential — we’ll train the right person.

The Role

As a Service Advisor, you’ll be the first point of contact for our service customers — guiding them through the service process and ensuring every visit is smooth, professional and stress-free.

You’ll be the link between our customers and our technicians, helping translate technical work into clear communication and outstanding customer care.

What You’ll Do

• Welcome and assist customers when they arrive for vehicle servicing
• Understand customer concerns and help guide them through service options
• Provide clear updates on repairs, timing and costs
• Prepare service quotes, repair orders and invoices
• Work closely with technicians to ensure efficient workflow
• Keep customers informed throughout the day
• Deliver a professional, friendly experience from check-in to vehicle collection

Who This Role Suits

This position is ideal for someone from:

• Hospitality
• Hotels / front desk
• Airlines / travel
• Customer service
• Retail sales
• Guest experience roles

If you enjoy helping people, solving problems and working in a busy team environment, you’ll fit right in.

What We’re Looking For

• Strong communication and people skills
• A positive, professional attitude
• Excellent organisation and attention to detail
• Ability to manage multiple customers at once
• A passion for delivering outstanding customer service
• Automotive knowledge helpful but not required — training provided

Why Join Central Coast Motor Group?

• Family-owned business serving the Central Coast for nearly 40 years
• Work with some of the world’s leading vehicle brands
• Full training and career development provided
• Supportive team environment with experienced leadership
• Monthly staff recognition awards and incentives
• Staff discounts on vehicles, servicing and accessories
• Long-term career opportunities within our growing dealership group

Key Selling Points

• Start an automotive career with a leading Central Coast dealership
• Perfect for hospitality or customer service professionals
• Full time | Monday to Friday | Career training provided

How to Apply?

If you feel this role is suited to you, please complete the application form or email at hr•@ccmg.com.au with your resume and any other relevant documents. We look forward to hearing from you!

Please note, only candidates who are shortlisted will be contacted.

Customer Service Advisor - Automotive Dealership - Gosford