Fire Manager

About Us

Acecom Fire & Security is a trusted, locally owned company specialising in Electronic Security, Fire Systems, ICT, and Communications solutions across the Northern Territory. We provide installation, maintenance, and support services to commercial, government, and remote clients throughout the region.

About the Role

We are seeking an experienced and motivated Fire Manager to lead our Fire Service & Maintenance division. This is a hands-on leadership role responsible for managing a small team of fire technicians, ensuring compliance across all fire protection services, and driving operational and commercial performance.

You will play a key role in delivering high-quality fire maintenance services, overseeing scheduling, quoting, compliance, and client relationships, while ensuring all works are completed to the highest safety and regulatory standards.

A critical part of this role is strong proficiency in Uptick fire maintenance software, ensuring accurate job tracking, compliance reporting, and operational efficiency across the business.

Key Responsibilities

• Lead, manage, and support a small team of fire technicians

• Oversee all scheduled and reactive fire maintenance works

• Ensure compliance with relevant Australian Standards and regulatory requirements

• Manage daily job scheduling, workflow, and team productivity

• Maintain full operational control of jobs within Uptick software

• Ensure all asset data, service records, and compliance documentation are accurate and up to date

• Prepare, review, and submit accurate quotations for maintenance and remedial works

• Follow up and convert quotes into approved works

• Act as the escalation point for technical and client service issues

• Conduct site inspections, audits, and quality assurance checks

• Build and maintain strong relationships with key clients and stakeholders

• Promote a strong safety culture across all worksites and staff

About You

You are a confident leader with strong technical knowledge of fire protection systems and service operations. You are highly organised, commercially aware, and comfortable managing both people and systems in a fast-paced environment.

You will bring:

• Experience in fire protection service and maintenance (essential)

• Proven leadership or supervisory experience

• Strong knowledge of fire compliance standards and service requirements

• Experience using Uptick Fire Maintenance software is desirable

• Strong quoting, estimating, and job costing ability

• Excellent communication and client management skills

• Ability to manage competing priorities and deadlines

• Strong attention to detail and compliance focus

Desirable Qualifications

• Fire Protection Accreditation or relevant trade qualification

• Experience working with Australian Standards (e.g., AS1851, AS1670 and the like)

• Previous experience in a Fire Manager or similar supervisory role

• White Card

• NT Police Clearance (or ability to obtain one)

• Working With Children Check / Ochre Card (or ability to obtain one)

What We Offer

• Competitive salary package (based on experience)

• Fully maintained company vehicle

• Leadership role within a growing service team

• Opportunity to shape and improve systems and processes

• Supportive team environment

• Career development opportunities

• Continued personal development training and/or upskilling

How to Apply

To apply, please submit your resume and a brief cover letter detailing your leadership and team management experience, your fire industry background, and any experience you have with Uptick software (if applicable).