Field Service Technician - UPS and Data Center

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

We are looking for a Field Service Technician based in Loganholme, to install, test, commission, service, and repair UPS products and systems for critical power applications to specifications and customer requirements. 

We are looking for experienced technicians with UPS experience and exposure to the dynamic data center industry. The successful candidate will be a brand ambassador with a passion to delivery great customer service and experience.

Other key duties will include 

• Performing your duties with a high regard and awareness for safe working practices and compliance to EHS protocols.

• Install and maintain critical power equipment and perform in-house and on-site repairs as required in accordance with service and maintenance agreements

• Liaise with Project Management to carry out site inspection, commissioning, and testing of critical power systems including, creating, modifying of all documentation and reports for submission

• Provide technical assistance/support and training to Technical Staff and Service Contractors and customers where required

• Respond to requests for emergency repairs and provide rostered standby support 24/7

• Perform FAT/SAT testing on units and prepare detailed reports on tests carried out

• Ensure on time submission of reports

Qualifications

• Grade Electrician

• 3 years’ experience in a technical role servicing electrical or power electronics equipment

• Diploma or degree qualification in electrical, electronics, mechatronics or Industrial Automation

• Experience with MS Office and ERP systems (Oracle, SAP)

• Exceptional communication skills

• Proven experience writing reports

• Ability to organize, prioritize, plan, follow up and work autonomously

What we offer

• Free on-site parking

• Hybrid working

• Competitive salary, overtime and access to bonus scheme

• Inclusive working environment

• Volunteer days

• Outstanding training and development programs for both professional and personal development 

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!