Generators Australia is a market leader in the supply and rental of Diesel Generators, Hybrid Power solutions, Solar and Hybrid Lighting, Battery Storage Units, CCTV and innovative site technologies. As the Australian Distributor of Globe Power's Australian-designed and engineered products, we support a diverse range of industries including construction, civil, mining, services, and events.

This is your opportunity to step into a key leadership role where you can truly make an impact.

We're seeking a candidate with Electrical or Mechanical trade qualifications, experience in leading teams, and is looking to move into a Service Managers role to lead our Workshop and Yard Operations across the East Coast.

This role will manage the overall functionality of the service department for Generator Australia in Brisbane, Sydney and Melbourne. This includes but is not limited to workflows, timesheets, service paperwork, staff attraction, training and retention, parts, and safety. The role will require you to be hands on while you build your knowledge of our assets, workflows and team.

This is a full-time position, Monday to Friday (7am-5pm), offering variety, autonomy, and the chance to shape and grow a critical part of our operations.

What You'll Be Responsible For

Lead and develop the service team to achieve budgets, revenue targets, and profitability
Foster a culture of exceptional customer service across all touchpoints
Build and maintain strong relationships with customers, suppliers, and key stakeholders
Oversee procurement activities and support external sales within the service division
Mentor and manage field service technicians to maximise performance and engagement
Drive growth of the external servicing arm and expand our customer base
Identify opportunities for continuous improvement, streamlining processes and boosting efficiency
Promote and uphold a strong Zero Harm safety culture across all operations

You're a confident leader who thrives in a fast-paced environment and knows how to bring out the best in people.

You'll also have:

Demonstrated experience managing service teams within equipment servicing, periodical inspections, preventative maintenance, and repairs (e.g. generators, lighting towers or similar equipment)
Strong technical knowledge of diesel engines, hydraulics, and electrical systems
The ability to multitask, prioritise, and thrive in a fast-paced environment while achieving KPI and performance targets.
A proactive, solutions-focused mindset with strong attention to detail
Excellent communication and stakeholder management skills
A genuine commitment to safety and best practice

Most importantly, you live and lead by our core values: People, Safety, Respect, Communication, and Continuous Improvement.

Why You'll Love Working With Us

Competitive remuneration aligned with your experience.
A stable, well-established organisation with strong growth.
Ongoing training and genuine opportunities for career development.
Supportive leadership that wants to see you succeed.
Reward & Recognition programs that celebrate your achievements.
Access to our Employee Assistance Program (EAP).
A positive, inclusive workplace committed to continuous improvement.
A strong family-oriented culture and a genuine focus on ZERO Harm-every day.

Ready to Take the Next Step?

If you're an experienced leader who thrives in a dynamic environment and you're ready to take the next step in your career, we'd love to hear from you.

Click "Apply Now" and submit your resume and cover letter.

Generators Australia is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace where everyone feels respected and supported. We encourage applications from women and Indigenous candidates.

Please note: Applicants must have the right to work in Australia.