Parts Interpreter

Company Description

Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment

Australian Owned & Operated, we have over 225 stores nationwide, over 850 delivery vehicles and availability of over 500,000 parts.  With first class knowledge and service, we are your local mechanical parts supplier.

Job Description

We have a great opportunity for a motivated Salesperson/ Parts Interpreter to join our experienced and friendly team in Ballarat. This role is perfect for someone who thrives on delivering outstanding customer service and enjoys being part of a fast‑paced, hands‑on environment.

You’ll be supporting our loyal customer base and working closely with a knowledgeable team who are passionate about what they do. Whether you bring prior Auto Parts experience or a genuine interest in learning the industry, you’ll hit the ground running with training and support behind you.

Key Responsibilities:

• Inbound phone & online sales processing
• In-store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Qualifications

• Exceptional communication skills
• A customer service champion
• Experience or a passion for auto parts
• Well presented
• Great phone manner
• Ability to influence & negotiate 
• Ability to translate technical problems to simple solutions
• Background in European vehicles would be an advantage

Additional Information

What's in it for you?

• Job security
• Generous salary & incentives
• Training & career development
• No Sunday’s or nights
• Team member product discounts

At Burson, we live by Our Values:
Our values are not something that purely exists on an office wall, our teams live and breathe these values every day. We take pride in caring about what we do and how we do it, we support each other making sure everyone is a part of the journey and fun is had along the way. We go the extra mile to get the job done whilst always striving to doing the right thing and do what we say.
It is because of these values and our focus on people that sets us apart from our competitors.

WE GIVE A DAMN   

WE ARE IN IT TOGETHER    

WE GET IT DONE                                             

WE DO THE RIGHT THING