About Us

Designa Australia Pty Ltd is a wholly owned subsidiary of DESIGNA Verkehrsleittechnik GmbH, a global leader in off-street parking technology.

With over 70 years of manufacturing excellence, 17,000+ installations worldwide, and representation in more than 60 countries, DESIGNA delivers industry-leading parking access control and revenue solutions to airports, shopping centres, hospitals, universities, hotels, councils, mixed-use developments and seaports.

In Australia, we design, supply, install and maintain tailored parking solutions using DESIGNA’s world-class hardware and software platforms.

About the Role

We are seeking an enthusiastic and technically minded Field Service Technician to join our Sydney team.

Reporting to the Field Service Manager and Project Manager, you will receive structured on-the-job training before independently performing installations, commissioning, maintenance and technical support across various Designa sites.

This role suits someone who enjoys hands-on technical work, fault finding, networking basics and working both independently and within a team.

Key Responsibilities

Attend customer sites for installation, servicing and support of Designa systems
Perform fault finding, diagnostics and repairs on parking equipment
Commission, configure and test hardware and software systems
Troubleshoot networking and technical issues (supported by senior technical team)
Conduct preventative maintenance inspections
Provide ongoing technical and customer support in line with SLAs
Train Customers in system operation
Maintain accurate job records in Simpro (electronic job management system)

Technical Exposure

You will gain exposure to:

Smart Parking systems
License Plate Recognition (LPR) systems
On-premise and cloud-based parking software platforms
Basic networking concepts (TCP/IP, DNS, DHCP, VPNs, VLANs, routing protocols)
Cloud networking fundamentals (AWS VPCs, Azure VNets, hybrid connectivity)

What We’re Looking For

Essential:

Electrical or electronics qualification / trade certificate
Experience as a Field Service Technician or similar hands-on technical role
Strong troubleshooting and diagnostic skills
Ability to work independently and manage your time effectively
Good customer service and communication skills
Competent using diagnostic tools (e.g., multimeter)
Basic IT and networking knowledge
Valid Australian driver’s license

Desirable:

SQL Database knowledge
Strong Networking Experience
history of installation management

What We Offer

At Designa Australia, we invest in our people and provide:

Competitive salary package
Company vehicle and fuel for business use
Mobile phone
Ongoing technical training and career development
Exposure to advanced global parking technologies
Supportive and collaborative team culture
Clear pathways for professional growth

If you enjoy solving problems, working with technology and delivering high-quality outcomes for customers, this is an opportunity to build a long-term career in a global technology business.

Apply now and be part of the future of smart parking solutions.