Protective Services Officer

About the role

Mater is seeking a Protective Services Officer to join our team in South Brisbane on a casual basis.

As a Protective Services Officer, you will be responsible for high level safety and security across the Mater Hospitals to ensure the safety of all persons and property by patrolling campus grounds and ancillary buildings and undertaking appropriate action as per relevant guidelines and protocols in the event of a security breach.

Salary range: $34.87 - $36.55 per hour plus superannuation and casual loading and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Reporting Fire Safety Security hazards or breaches
• Conducting patrols of the hospitals and campus grounds
• Assisting with compliance inspections of buildings and firefighting equipment
• Assisting with helicopter medical retrievals when necessary
• Providing information and assistance to staff, visitors and service contractors
• Operating and maintaining the Security Access Control System, monitoring CCTV systems, Security Alarms and Fire Alarms
• The control and regulation of parking and traffic movement
• Providing assistance as directed during an emergency
• Responding to alarms and calls for assistance

About you

• Knowledge of legislation related to the industry, or the ability to rapidly acquire such knowledge
• Proven ability to work with minimal supervision exercising discretion
• Demonstrated high level of customer service when liaising with staff and general public and excellent oral and written communication skills
• Proven ability to function as an active member of a team
• Demonstrated experience with management and de-escalation of potentially heightened or aggressive situations

Mandatory qualifications:

• Must hold a Security Licence, Class 1-Security Officer (Unarmed)
• A Certificate 2 or 3 in Security Guarding or Operations
• Fire Safety Advisor Licence (preferred)
• Previous experience in the delivery of Fire Safety/Security Services is an advantage
• Experience in dealing with the general public in “Service” related aspects
• Hold an Open Drivers Licence

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Sunday 14th June 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.