About Us

Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community support, residential care and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.

About the Role

We are currently seeking an experienced and hands-on Maintenance Team Leader (Retirement Living) to lead the delivery of property maintenance and resident services across our Retirement Living portfolio. This role is responsible for coordinating high-quality, timely and cost-effective maintenance and repair across homes, common areas and grounds, while ensuring services meet legislated and regulatory standards, contractual obligations and resident needs.

You will oversee day-to-day team workloads, provide leadership and support to Maintenance Officers and Gardeners, and help ensure preventative and reactive maintenance programs are delivered safely and efficiently. Working closely with residents, contractors, suppliers and internal stakeholders, you will act as a trusted point of contact for property-related requests, coordinate work orders and contractor performance, and help maintain safe, well-presented and functional environments across the portfolio.

Key responsibilities include:

Lead day-to-day delivery of property maintenance and resident services across Retirement Living homes, common areas and grounds
Oversee team workloads, providing direction, guidance and support to Maintenance Officers and Gardeners
Manage preventative and reactive maintenance schedules, including grounds and seasonal programs
Coordinate contractors, suppliers, work orders and minor hands-on maintenance to ensure work is completed safely, on time and within budget
Act as the primary contact for resident maintenance and property-related requests, responding promptly and professionally
Conduct regular inspections to identify defects, hazards and continuous improvement opportunities
Ensure compliance with WHS, legislative, contractual and organisational requirements, including safe maintenance of plant, equipment and building systems
Maintain accurate records, inspection reports, service logs, purchase orders and maintenance documentation in relevant systems
Provide high-quality customer service by following through on resident enquiries, complaints and urgent issues, and keeping residents informed of progress

About You

Trade qualifications and/or equivalent practical experience in maintenance, property or facilities services
Strong experience in facilities or property maintenance, ideally within aged care, retirement living, hospitality or healthcare
Demonstrated people leadership experience, including team coordination, coaching and performance support
Strong customer service and communication skills, with the ability to work respectfully with residents, contractors and stakeholders
Ability to prioritise team workload, respond to urgent issues and balance coordination with hands-on operational support
Sound understanding of WHS requirements, contractor management and safe maintenance practices
Strong organisation, problem-solving and record-keeping skills, with confidence using maintenance systems and digital tools
Confidence using tools and equipment safely, with the physical ability to undertake the practical requirements of the role
A current Australian driver’s licence and willingness to travel as required; participation in an on-call roster may be required

Candidates may be subject to a pre-employment medical assessment with the successful candidate requiring current NDIS worker clearance. In accordance with current health guidelines for the aged care sector, candidates are encouraged to have all recommended vaccinations.

Why Lutheran Homes Group?

At our organisation, you’ll enjoy a supportive team environment with ample opportunities for growth as we continue to expand. We believe in fostering a professional yet fun culture where every team member is valued. If you're looking to make a meaningful impact while growing in your career, this role offers the perfect balance.

To apply or to see a detailed position description, please click ‘Apply Now’ or for further information please contact recruitment on rec••••••••@lutheranhomes.com.au

Applications close 5:00 pm Thursday 25 June 2026

Candidates may be shortlisted and interviewed prior to the closing date so apply today!

Please note we are not accepting recruitment agency applications at this time.