Security - Control Room Operators

About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

MSS Security is seeking experienced Control Room Operators for our Homes Victoria site to work as relievers. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.

Duties include but and are not limited to:

• Monitor surveillance systems, compile reports and ensure compliance with site policies.
• Monitor and authorise entrance and departure of employees, visitors, and other persons.
• Access control.
• Respond to alarms and investigate disturbances.
• Provide assistance to residents and visitors in a courteous and professional manner.
• Conduct regular inspections and write reports to ensure security and safety equipment is functioning properly.

You must be available to work across all our Homes Victoria Locations listed below:

• Carlton
• Collingwood
• Fitzroy
• Flemington
• Prahran
• Park Towers
• Emerald Hill
• Richmond
• North Melbourne
• Williamstown

Skills & Experience:

• Full Australian working rights.
• Valid Security Licence with a control room endorsement.
• First Aid and CPR certificates.
• Employee working with children check (or willing to obtain).
• Demonstrated ability to handle crisis situations calmly and efficiently and prior experience working in a challenging environment.
• Strong understanding of security protocols and procedures.
• Excellent observational and surveillance skills.
• Ability to operate security equipment and systems.
• Good communication skills and the ability to report incidents clearly and accurately.

Master License Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.