Are you passionate about helping people find the perfect car, hassle-free?

At Karmo, we make car ownership simple, flexible and stress-free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey.

🚀 What You’ll Be Doing

Guide customers to the best vehicle subscription for their needs.
Deliver outstanding service that drives loyalty and repeat business.
Work collaboratively with the team to meet customer and business goals.
Support customers throughout their lifecycle from onboarding to renewals and returns.
Collaborate with operations, sales and delivery teams to ensure a seamless experience.
Handle customer feedback and resolve issues quickly and professionally.

🎯 What You’ll Bring

Automotive experience in a dealership, rental, or customer-facing environment is desired but not essential.
Extensive customer service experience with a genuine passion for helping people.
Excellent communication skills, with the ability to build rapport and handle a variety of customer interactions professionally.
Experience using multiple CRM systems and confidence navigating new technology platforms.
A current, valid Australian Driver’s Licence is a must.
Strong attention to detail and problem-solving skills.
A positive attitude and drive to grow with an expanding business.

💡 What's In It For You

OTE (On Target Earnings) up to $75,000++ per annum plus super
Monday to Friday | 08:30am till 5:00pm
Fully Maintained Vehicle + Fuel Card + Toll Tag (T&C's apply)
Mascot, NSW, 2020
8 Weeks of Employer Paid Parental Leave
Family Vehicle Subscription Discount
Be part of a growing, forward-thinking business in the automotive space

📕 About The Company

Karmo is Australia’s largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access. Our innovative model lets customers regularly swap cars to suit their changing needs, offering a smarter alternative to traditional car ownership.

📝 How To Apply

If this role sounds like you, please click on the apply button & follow the prompts. We will get in touch if you are shortlisted for this opportunity.

*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria. All shortlisted applicants will be required to undertake a pre-employment check including police and medical check*