Customer Service Parts & Workshop Coordinator

Coastal Marine & Outdoors – Innisfail QLD

Coastal Marine & Outdoors is a family-owned and operated marine and outdoor dealership based in Innisfail, Far North Queensland.

We're looking for a motivated and reliable team member to join our close-knit team in a full-time permanent role. This is a varied position where no two days are the same, working across customer service, spare parts and workshop coordination.

If you have an interest in boating, fishing, hunting or the outdoors and enjoy working with people, we'd love to hear from you.

About the Role

Your responsibilities will include:

• Assisting customers in-store, over the phone and via email

• Processing sales and customer enquiries

• Interpreting and sourcing spare parts

• Coordinating workshop bookings and job scheduling

• Liaising with technicians, suppliers and customers

• Receiving, unpacking and organising stock

• Supporting the day-to-day operation of our busy dealership

About You

We're looking for someone who is:

• Friendly, approachable and customer focused

• Honest, reliable and organised

• Comfortable working in a fast-paced environment

• Able to multitask and manage competing priorities

• Willing to learn and take initiative

• Happy to help wherever needed

• Someone who enjoys being part of a supportive team

Skills & Experience

The following would be highly regarded:

• General knowledge of, or interest in, the marine and firearms industries

• Spare parts experience

• Experience in customer service, retail or administration

• Experience coordinating workflow or bookings

Don't tick every box? We'd still love to hear from you. We're willing to invest in the right person with the right attitude.

Essential Requirements

• Current driver's licence

• Ability to safely lift and move stock

• Firearms licence, or the ability to obtain one

Why Join Coastal Marine & Outdoors?

• Full-time permanent position

• Competitive hourly rate under the Vehicle Repair, Service and Retail Award, negotiated based on experience and qualifications

• Supportive family-owned local business

• Variety of work where no two days are the same

• Opportunity to learn and develop new skills

• Work with leading brands across the marine and outdoor industries

• Be part of a close-knit team that values initiative and teamwork

Apply Now

If this sounds like the opportunity you've been looking for, we'd love to hear from you.

Please send your resume and a brief introduction outlining why you'd be a great fit for the role to:

kat••••••@coastalmarine.net.au

Applications will be reviewed as they are received, so apply today.