Chadstone Hyundai is looking for an enthusiastic and customer-focused Service Advisor to join our growing team on a full-time basis.

This is more than just a customer service role – it's an opportunity to become an important part of a dealership that values its people, invests in their growth, and is committed to delivering exceptional experiences for every customer who walks through our doors.

About Us

As part of the Chadstone Motor Group, Chadstone Hyundai is backed by a proud family-owned business with a strong reputation for customer service, teamwork, and success.

We believe our people are our greatest asset. That's why we focus on creating a supportive, positive, and rewarding workplace where hard work is recognised, career development is encouraged, and every team member has the opportunity to thrive.

About The Role

Based in Oakleigh and reporting directly to the Service Manager, you'll be the key link between our customers and service department, ensuring every customer enjoys a seamless and professional experience from start to finish.

Your responsibilities will include:

Managing and coordinating service bookings and appointments.
Providing exceptional customer service throughout the entire service journey.
Communicating service requirements, updates, and recommendations clearly and professionally.
Working closely with technicians and internal departments to ensure efficient workflow.
Delivering outstanding customer experiences and building long-term customer relationships.
Assisting in achieving service department targets and maintaining high levels of customer satisfaction.

About You

To succeed in this role, you'll be someone who genuinely enjoys helping people and takes pride in delivering excellent customer service.

You will have:

Previous experience in a Service Advisor or similar customer-facing role (preferred but not essential)
Excellent communication and interpersonal skills.
A positive attitude and strong customer-first mindset.
Outstanding organisational skills and attention to detail.
The ability to work effectively in a fast-paced environment.
A strong work ethic, reliability, and a willingness to learn.
Experience with Xtime and ERA Power (preferred but not essential).

Why Join Chadstone Hyundai?

Why Join Chadstone Hyundai? Join a successful and growing dealership with a supportive team culture.

Be part of a respected family-owned automotive group.
Ongoing training, development, and career progression opportunities.
Employee discounts on vehicle servicing and parts.
Convenient Oakleigh location with easy access to public transport and major freeways.
Work alongside passionate automotive professionals who are committed to excellence.

Ready To Take the Next Steps

If you're looking for a rewarding career with a business that values its people and is committed to helping you grow, we'd love to hear from you.

Click the Apply button and submit your resume and cover letter outlining your experience and suitability for the role.

Alternatively, you can email your application directly to the recruitment team, specifying the role you are applying for.

Join Chadstone Hyundai and help us deliver exceptional experiences, every customer, every day.