Maintenance & Defects Technician – Cabinetry & Joinery

Are you a qualified tradesperson who takes pride in delivering quality workmanship and outstanding customer service?

We are a leading custom cabinetry manufacturer seeking a Maintenance & Defects Technician to join our team. This role involves attending completed projects to carry out adjustments, repairs, touch-ups and final finishing works to ensure every project is delivered to the highest standard.

You will be the face of our business on-site, working directly with homeowners, builders and site supervisors to resolve issues and ensure customer satisfaction.

About the Role

Working within the Service Team, your responsibilities will include:

• Attending residential and commercial building sites to complete maintenance and defect rectification works

• Carrying out cabinetry adjustments, repairs, modifications and finishing works

• Diagnosing and resolving installation-related issues

• Completing punch lists and defect reports

• Liaising professionally with homeowners, builders and site supervisors

• Managing your daily schedule and attending appointments on time

• Recording completed works, site notes and photographs using company software

• Escalating issues requiring further action or manufacturing changes

• Ensuring all work is completed safely, efficiently and to a high standard

• Maintaining company vehicle, tools and equipment

About You

To be successful in this role you will have:

• Trade qualifications or relevant experience in Cabinet Making, Joinery, Carpentry or a similar fit-off trade

• Strong problem-solving and fault-finding skills

• Excellent workmanship and attention to detail

• Professional presentation and customer-focused attitude

• Ability to communicate confidently with homeowners, builders and site supervisors

• Good computer and mobile device skills

• Ability to accurately document completed works and site observations

• Strong organisational skills and ability to manage your daily workload independently

• Current Driver's Licence

Highly Regarded

• Previous experience performing warranty, maintenance or defect rectification work

• Construction project management experience

• Experience working within residential building environments

• Understanding of construction drawings and specifications

• Experience coordinating subcontractors or trades

What We're Looking For

We are seeking someone who takes ownership of their work and enjoys solving problems. You will often be the last person a customer sees before a project is considered complete, so professionalism, communication and attention to detail are critical.

The ideal candidate understands that every interaction reflects on the company's reputation and takes pride in leaving customers with a positive experience.

What We Offer

• Full-time secure employment

• Company vehicle

• Variety of work across residential and commercial projects

• Autonomy and independence in your day-to-day role

• Supportive team environment

• Opportunity to progress into project coordination or project management roles

• Competitive salary package based on experience