Automotive Service AdvisorParts Interpreter

Why Join Us?

• Scania Dealer: ATB Mechanical is the local Scania Dealer for servicing, repairs and parts in the Wide Bay area

• Experience with heavy vehicle/truck service systems is preferred.

• Family-Owned: Be part of a family-owned business with a growing customer base.

• Inclusive Environment: We are an equal opportunity employer committed to supporting our staff's professional development.

Your Role:

• As a Service Advisor/Parts Interpreter you'll play a crucial role in our service team, ensuring smooth and pleasant service experiences for our customers. You'll work closely with customers, advisors, and technicians to provide accurate parts advice and service and repair options.

What We're Looking For:

• Experience: Previous experience as an Automotive Service Advisor/Parts Specialist.

• Licensing: A valid driver's license and clean driving record.

• Skills: Keen attention to detail, excellent organization, and strong communication skills.

• Service Orientation: A passion for delivering high-quality customer service and a willingness to go the extra mile.

• Computer skills: Proficient computer skills and experience working with automotive service software and systems

• Team Player: Ability to work both independently and collaboratively.

• Work Ethic: Honest, reliable, and dedicated.

• Candidates must have valid Australian work rights or hold a valid work visa.

Benefits & Rewards:

• Competitive Salary: Attractive remuneration package.

• Training: Ongoing in-house training opportunities.

• Work Environment: Supportive and friendly atmosphere.

• Uniforms: Company-provided uniforms.

Training and Education:

A high school diploma or equivalent is required for this position. Additional training or certification in automotive service or customer service is desirable. Knowledge of automotive systems and repairs, gained through technical training programs or industry experience, is necessary to effectively communicate with customers and understand service recommendations.

If you have a passion for providing exceptional customer service and possess the necessary automotive knowledge, we invite you to apply for the Service Advisor/Parts Interpreter position at ATB Mechanical Pty Ltd. To apply, please submit your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role. We look forward to reviewing your application and potentially welcoming you to our dynamic team.