If you’re looking for more than just a job behind a screen,if you want a role with purpose, responsibility, stability, and opportunities for growth, your journey begins with us.

As an Assetlink Team Member, you are a frontline ambassador and a trusted presence, not just a number on a roster.

What We Offer You

Training, Growth & Career Pathways

Industry-leading onboarding and refresher training
Ongoing upskilling and professional development
Clear pathways into senior, specialist, and leadership roles
Opportunities across multiple sites and states
One of Australia’s most diverse and inclusive workplaces
Supportive leadership and strong on-site teams
A company that looks after you on shift and off shift
Modern incident reporting and digital platforms
Smarter communication tools and systems
Reward and recognition programs
Family-oriented and wellbeing support
Free uniforms
A safe, respectful, and professional working environment

We’re a company with a vision to change lives, including yours.

Become the face of safety. You’ll play a key role in ensuring every person who enters the centre feels safe, welcome, and supported.

What You’ll Do

This is more than a security role, it's a position of responsibility, coordination, and impact.

As a Control Room Officer, you will be the central point of contact for security operations, using technology, communication, and critical thinking to support the safety and security of people, property, and assets.

Your day-to-day responsibilities will include:

Monitoring CCTV, alarm systems, and other security technologies to identify and respond to incidents in real time
Coordinating and communicating with on-site security personnel, emergency services, clients, and stakeholders
Managing access control systems and monitoring site activity across multiple locations
Responding promptly and effectively to alarms, incidents, emergencies, and client requests
Maintaining accurate incident reports, operational logs, and records using digital reporting systems
Providing professional customer service and support to clients, tenants, visitors, and contractors
Escalating security, safety, and operational issues in accordance with established procedures
Supporting emergency response activities and business continuity operations
Maintaining a high standard of professionalism, communication, and attention to detail in a fast-paced environment
Control Room experience is essential and preferably in a retail environment.

This role requires sound judgement, strong situational awareness, and the ability to remain calm under pressure while making decisions that contribute to the safety and security of our clients and communities.

What You’ll Bring

To succeed with Assetlink, you’ll need:

A valid NSW Full Security Licence
Current First Aid & CPR certification
Strong communication and customer service skills
Sound judgement and problem-solving skills
Flexibility to work across a rotating 7-day roster
Full working rights in Australia

Retail security experience is an advantage, but not essential.
We invest in training the right people with the right attitude.

Ready to Join a True Employer of Choice?

If you’re a motivated, community-minded professional who wants stability, growth, and a workplace that genuinely values its people, we want to hear from you.

Apply now and become part of a company that invests in your future from day one.

Assetlink Licences:
NSW M/L: 40••••092 & 000105748
QLD M/L: 4475148 & 3153517
SA ISL: 279050
VIC M/L: 749-983-51S
WA M/L: 75418
ACT M/L: 17502761 & 17502763
NZ M/L: PSPLA 005808/2018

Control Room Operator

Assetlink